Call centre at CBSE
Megha, Updated On:28-Jan-2013
The Central Board of Secondary Education (CBSE) had setup its first call centre in Noida, the services of which are expected to begin from February 15. In view of the demand from stakeholders about frequent two-way communication with the board, I have decided to establish a call centre at the board, says Vineet Joshi, chairman, CBSE. According to Joshi, the call centre will respond to queries like affiliation, scholarships, examinations, academic matters, general enquiry, etc to the Students presently studying in various CBSE affiliated schools, candidates appearing in private Examinations, pass out students of CBSE Board, parents, School Management. Tele callers for the call centre will be outsourced by CBSE. Before their appointment, they will be trained for their job, informs Joshi. The facility is open to both students and parents.
For any query the person can call on all working weekdays between 9:30 am to 7 pm on the following telephone nos.
· 1800 118 002 [Toll Free]
· 011-22509257-58-59
· 011-22509256 [Tele-fax]
Email : On all days 24x7 one can e-mail by giving details of his/her grievance/query along with contact number and details at cbsecc@gmail.com
Post: The person can also solve their query by writing his/her query to Joint Secretary (Administration and Vigilance), Central Board of Secondary Education (CBSE), Shiksha Kendra 2, Community Centre, Preet Vihar, Delhi-110301 INDIA.
For more information click on the given below link:
www.oureducation.in/News-Articles/CBSE%20Group/326#.ULMfhsXDeG4